NazJunaid

Luxury fashion · Shopify · Selling to US diaspora buyers · Ongoing retainer

ROAS from 3.6 to 16.5 for a luxury label 7,000 miles away

NazJunaid sells South Asian luxury wear to diaspora customers in the US. We audited the brand, wrote a 90-day operating plan, built an AI model photoshoot pipeline with garment-accuracy checks and set up the email flows that recover lost orders.

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The redesign concept

  • NazJunaid homepage

    Redesign concept

    NazJunaid

    Shopify store

    A redesign concept for a luxury fashion label selling to US buyers: editorial layouts, a currency switcher and WhatsApp client care.

The challenge

Big social following, high order value, very few sales. Tracking was broken, the store converted a fraction of its visitors and returns had spiked. Customers buying formal and wedding wear from overseas need to trust that what arrives matches the photo.

What we did

  1. Ran a full digital audit and scored the brand, then turned it into a 26-page, 90-day execution roadmap timed to wedding season.
  2. Studied three category leaders on Instagram and found influencer collaborations out-performing owned brand posts by a wide margin, which reshaped the content plan.
  3. Built an AI model photoshoot pipeline that dresses consistent models in real inventory, with a hard garment-fidelity QC step aimed at the returns problem.
  4. Launched purchase-optimized Meta campaigns for the US diaspora and planned UK and Gulf expansion.
  5. Built Shopify Email flows: abandoned cart and post-purchase thank-you, in custom Liquid.

What we delivered

  • Digital audit (54/100 baseline)
  • 90-day roadmap with SOPs and KPI dashboard
  • Brand strategy and design restructure
  • AI model photoshoot pipeline
  • Meta ads targeting brief (US diaspora)
  • Email automations
  • Monthly performance reports

Results

  • 3.6 → 16.5Return on ad spend
  • +10% in 45 daysFollower growth

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